By "monthly users", we mean the total amount of users/customers that can enter (sign up for the giveaway) within a month.

If your plan allows up to 2000 monthly users, you can run one or more giveaways, and a maximum 2000 users can sign up within that month.

We'll send you an email when you reach 70% of the usage quota, and another one when you reach 100%.

Once you hit the quota, the giveaway will continue to show up on the store, but new entrants will see "Ouch! We do not accept other entrants at the moment, please try later!"

Sure! Add a "Make a Purchase" action and enable the "Auto Sign-up" feature.

Yes! You can use the DESIGN > CUSTOM CSS feature to remove the entry counters.

If you want to remove both counters:

.content-info-your-entries, .content-info-total-entries { opacity:0 !important }

Otherwise:

.content-info-total-entries { display:none !important;} .content-info-your-entries { width:40%

Yes, put this code inside the Launch Button Label

<style> #gnj-launch-icon { transform: rotate(270deg); bottom: unset; left: -50px !important; top: 50% } </style>

Yes. You can download a quick guide here: quick guide here.

Both Facebook and X/Twitter use the meta tags placed in your page's header to render a preview.

Due to technical constraints, we can't edit your pages to add those meta tags, but you can use an SEO / Open Graph App to add them to your page.

Alternatively, you can ask your developer to add those tags with liquid.

Here is an example:

1) Create a dedicated landing page for the giveaway ex. /pages/giveaway
2) Edit theme.liquid
3) Locate {% render 'social-meta-tags' %}
If your theme contains {% render 'social-meta-tags' %}, you can use the following code

                                    
    {% if page.title contains 'GIVEAWAY' %}

    <meta property="og:type" content="website">
    <meta property="og:title" content=" --- preview title here ---">
    <meta property="og:description" content=" --- preview description here ---">
    <meta property="og:image" content="https://cdn.shopify.com/s/----">
    <meta property="og:image:secure_url" content="https://cdn.shopify.com/---">

    <meta name="twitter:card" content="summary_large_image">
    <meta name="twitter:title" content=" --- twitter preview title here ---">
    <meta name="twitter:description" content=" --- twitter preview description here ---">
    <meta name="twitter:image" content="https://cdn.shopify.com/s/files---xxx">

    {% else %}
    {% render 'social-meta-tags' %}
    {% endif %

{% if page.title contains 'GIVEAWAY' %} must be changed with something that matches your giveaway page title, then change the referral url to /pages/giveaway

That way Facebook and Twitter will pull the Opengraph data from the /pages/giveaway page and the theme will render the custom opengraph instead of the default one set from the Shopify Admin.

You can use: opengraph.xyz and https://developers.facebook.com/tools/debug/ to debug your previews.

Sure! You can use the DESIGN > CUSTOM CSS feature to load your own icon.

1) Use the Browser's HTML inspector to locate the entry action id (ex. #action-xxx )
2) Add a CSS rule in the CUSTOM CSS section:

#action-xxx .icon-external-link:before{ content: url("...URL to your icon"); }

This works with emojis as well:

#action-xxx .icon-external-link:before{ content: "😊" }